Thanks for providing all the details! Based on the information you’ve shared, here’s a draft of your Return & Refund Policy that you can use on your website:

Return & Refund Policy

Effective Date: 27/01/2025

Thank you for shopping with Mustang Meat & Grocery Store. We aim to ensure your complete satisfaction with every purchase. If for any reason you are not fully satisfied, we are happy to assist you with returns and exchanges according to the terms outlined below.

Return & Exchange Period

You have 14 days from the date of purchase to request a return or exchange.

Conditions for Return

To be eligible for a return or refund, the following conditions must be met:

  • The product must be returned in its original packaging.
  • The product must be unused and undamaged.
  • You must provide the receipt or proof of purchase.
  • Sale items are eligible for return and refund, just like regular priced items.

Refunds

  • Refunds will be issued to the original method of payment, provided the return conditions are met.
  • Please note that return shipping costs are the responsibility of the customer unless the return is due to a product defect or error on our part.

Exchanges

If you wish to exchange a product for a new one, please contact us within 14 days of your purchase. Once we receive the returned item, we will arrange for a replacement.

How to Return an Item

  1. Contact Us: Please email us at dahalmanish46@gmail.com, visit our Contact Us page, or call us at +48 530 239 168 to initiate the return process.

  2. Shipping: Send the product to the following address:

    Raclawicka 133/3u,
    02-117 Warszawa,
    Poland.

Please ensure that the product is securely packed to avoid any damage during return shipping.

Contact Information

If you have any questions or concerns regarding your return or refund, feel free to reach out:

We are here to help and will respond to your inquiries as quickly as possible.